Membership information.
Clear information about personal training and online coaching at Insight.
Membership information · 23 October 2026
Before you join.
This page explains the key service and membership terms. We’ll confirm your chosen service, fee, payment arrangements and full agreement before you commit.
Sending a website enquiry does not create a membership, take a payment or confirm an appointment.
Gym membership
Training that fits your week.
Memberships offer one, two, three or four sessions per week. Contact us to discuss the right frequency and current price.
Fees are collected by Direct Debit every four weeks. The minimum commitment is 12 weeks.
Semi-private sessions have a maximum of three clients per coach. Each person follows their own programme.
Gym sessions and cancellation
Flexibility with clear boundaries.
Unused sessions
For memberships of two sessions per week or more, unused sessions carry over for a maximum of four weeks. A membership must be active to use any carried-over sessions.
Session cancellation
PT sessions can be cancelled on the day. Please give as much prior notice as possible. Cancelled sessions may be rebooked for the same week or carried over under the applicable membership rules.
Membership cancellation
Four weeks’ notice is required once the initial 12-week contractual obligation has been fulfilled. Contact enquiries@insightgym.co.uk to discuss cancellation.
Insight Online
The 12-week group programme.
£297 total, paid as three payments of £99 every four weeks.
A shared strength and fat loss progression structure, sensible exercise substitutions and weekly feedback focused on adherence, progress and the next action. Individual programme rewriting is not included as a standard part of this group offer.
After 12 weeks, clients may progress to Phase 2 or discuss moving to Insight One. Phase 2 content, fees and any further commitment will be confirmed before continuing.
Four weeks’ cancellation notice applies, and the agreed contractual commitment must be fulfilled.
Insight One
Individual online coaching.
£159 every four weeks, with an initial 12-week commitment of £477 total.
Training and nutrition are actively reviewed and adjusted for the individual. Support includes one structured check-in each week, up to two exercise-video reviews per week and a programme review every four weeks, with adjustments when needed.
Also included: an initial consultation, one 20-minute review call per four-week block, and weekday messaging with a response target of two working days.
Four weeks’ cancellation notice applies, and the initial contractual commitment must be fulfilled. Ongoing arrangements will be confirmed with the client.
Questions and cancellation rights
Talk to us before joining.
Insight HP Ltd trades as Insight Health and Performance. Company number 14303026, registered in England and Wales. Registered office: 20 Rowans Crescent, Nottingham, NG6 8YH.
Gym and contact address: 37 Lenton Boulevard, Nottingham, NG7 2ET. Email enquiries@insightgym.co.uk or call 07793 273211.
Your statutory rights
The membership notice rules do not remove your statutory consumer rights. Where a service contract is agreed at a distance or away from our business premises and the Consumer Contracts Regulations apply, you normally have 14 days after entering the contract to cancel without giving a reason.
If you expressly ask for a service to begin during that period, charges for work already provided and any applicable exceptions will be explained before you agree. The relevant cancellation information and form will be supplied with your agreement before you commit.
To tell us you wish to cancel, email enquiries@insightgym.co.uk with your name, the service and a clear statement that you wish to cancel. You can also contact us using the gym address above. This statutory process is separate from the ongoing four-week membership notice policy.