Privacy & cookies.
How Insight handles website enquiries, app launch requests and optional email updates.
Privacy & cookies · 23 October 2026
Your information at Insight.
We use your information to respond to enquiries, arrange consultations and provide the updates you request. General marketing updates are optional and are separate from training enquiries and app launch notifications.
Who we are
Insight HP Ltd.
Insight HP Ltd trades as Insight Health and Performance. Company number 14303026, registered in England and Wales.
Registered office: 20 Rowans Crescent, Nottingham, NG6 8YH.
Gym and contact address: 37 Lenton Boulevard, Nottingham, NG7 2ET.
For questions about your information, email enquiries@insightgym.co.uk.
What we collect and why
Only what we need for your request.
Training enquiries collect your name, email, optional phone number, service of interest, message, relevant training availability and optional referral source. Product enquiries collect your contact details, selected product and message. The app launch waitlist requires an email address; your name is optional.
Please do not include medical history or other sensitive health information in these website forms.
Our reasons for using your information
Where you ask about joining or using a service, we use the details needed to take steps at your request before entering a contract. We respond to other questions on the basis of our legitimate interest in handling enquiries and running the business.
App launch notifications and optional general marketing updates are based on the permission you give for that purpose. You can withdraw that permission by contacting us. You do not need to accept general marketing to send an enquiry or join the app launch list.
Storage and service providers
How enquiries reach us.
Website submissions are stored in Squarespace and email notifications are sent to enquiries@insightgym.co.uk. Authorised Insight account users can access the submissions. We use Squarespace, our email service providers and Google reCAPTCHA to operate the website, handle enquiries and reduce spam.
These providers may process technical information, such as network and device information, as needed to provide their services. Squarespace uses international infrastructure, so information may be processed outside the UK. Its data-processing terms describe the safeguards used for international transfers.
Squarespace privacy information · Squarespace data-processing terms · Google privacy information
We do not sell enquiry details. No separate lead-dashboard host or newsletter sending service is connected by this redesign.
Retention and cookies
Your choices matter.
How long we keep enquiries
Enquiry records are managed and deleted manually. We keep them while needed to respond to your request, provide a service or meet applicable legal requirements, rather than applying an automatic expiry to every enquiry. We review whether records are still needed and delete information that no longer has a purpose. Contact us if you would like your information removed; some information may need to be retained where there is a legal reason.
Cookies
Essential cookies and similar technologies support website operation, security and form submissions. Optional analytics cookies help measure use of the website. The cookie banner lets you accept or reject optional cookies. You can send an enquiry without accepting optional analytics.
Links to Google Maps and social platforms open their own services and privacy policies; this redesign does not embed a Google Map or add advertising scripts.
Your information rights
Talk to us about your data.
Depending on the circumstances, you can request access, correction or deletion of your information, ask us to restrict its use, object to processing or request a portable copy. You can withdraw consent for future app notifications or marketing updates at any time. Withdrawing consent does not affect processing that was lawful before withdrawal.
Email enquiries@insightgym.co.uk to make a request or raise a concern. You can also complain to the UK Information Commissioner’s Office.