Your questions,
answered.
Find clear answers about personal training, online coaching, supplements and the app. If you can’t find what you’re looking for, we’re here to help.
Getting started
Start with a conversation.
What is semi-private personal training?
You train with a coach and up to two other clients. Each person follows their own programme.
Do I need to be fit before I start?
No. We’ll discuss your experience and goals and plan your starting point.
How do I get started?
Request a free consultation. We’ll get in touch to arrange a time to meet. An enquiry does not confirm an appointment.
Where is the gym?
37 Lenton Boulevard, Nottingham, NG7 2ET.
Personal training
Memberships and sessions.
How often should I train?
Choose one, two, three or four sessions per week. We’ll help you find a frequency that fits your goals and routine. Contact us for membership prices.
How is membership billed?
By Direct Debit every four weeks, with a minimum commitment of 12 weeks.
Can unused sessions carry over?
For memberships of two sessions per week or more, unused sessions carry over for a maximum of four weeks. Your membership must be active to use carried-over sessions.
Can I cancel a session?
PT sessions can be cancelled on the day, but please give as much notice as possible. Cancelled sessions may be rebooked in the same week or carried over under the applicable membership rules.
How do I cancel my membership?
Four weeks’ notice is required, and you must have fulfilled your initial 12-week contractual commitment.
Online training
Two ways to train online.
What is Insight Online?
A 12-week strength and fat loss group programme with shared progression, sensible exercise substitutions and weekly feedback on adherence, progress and your next action. £297 total, paid as three payments of £99 every four weeks.
What is Insight One?
Individual online coaching with training and nutrition reviewed and adjusted around you. £159 every four weeks, with an initial 12-week commitment of £477 total.
What happens after 12 weeks?
Insight Online clients can progress to Phase 2 or discuss moving to Insight One. Phase 2 details and fees will be confirmed before continuing. Both online offers require four weeks’ cancellation notice and fulfilment of the agreed contract.
How much contact is included in Insight One?
One weekly structured check-in, up to two exercise-video reviews per week, a programme review every four weeks with adjustments when needed, an initial consultation and one 20-minute review call per four-week block. Weekday messaging has a response target of two working days.
The app and supplements
What’s coming next.
When can I use the app?
The Insight Method is coming soon. Join its separate launch waitlist to hear when it’s ready. Planned features include a programme library, meal and calorie logging, and progress tracking.
Where can I buy Insight supplements?
Creatine Monohydrate, Magnesium Glycinate and Vitamin D3 + K2 are coming soon in the gym. Ask us about availability. Online ordering is not available in this preview.
Where can I see ingredients and serving information?
Visit the supplement range for product details and the original labels. Follow the product label and consult a healthcare professional when appropriate.
Still have a question?
Get in touch with Jonny.
We’re happy to help. Send us a message and we’ll be in touch.
Call 07793 273211 or email enquiries@insightgym.co.uk.